PROBLEMS “The spread of Covid-19 in the US has triggered such an increase in e-commerce since March that shipping volumes have consistently been at Christmas peak or Cyber Monday levels every day. Now we’re headed into a peak on top…
It’s been a crazy year for the small parcel shipping industry. But now is no time to think too much about what’s happened the past ten months. Smart small parcel shippers should be focusing on what they need to do…
As expected, UPS has announced its GRI for 2021. The following are details as presented on the UPS website. Effective December 27, 2020, the published rates for our services will increase. This supports ongoing expansion and capability enhancements as we…
You thought UPS wouldn’t make any more changes to its Peak Season Surcharges this year, didn’t you? Well, they did and you should know what they are. UPS has announced updates to several International Peak Season Surcharges which will go…
To the surprise of no one, FedEx announced an increase to its rates by 4.9% to 5.9% on many services. These changes take effect beginning January 4, 2021. The 2021 FedEx GRI will impact FedEx’s Air and International, Ground, SmartPost,…
In most companies, the back-office is where customer needs and requests are actually fulfilled. Accordingly, it’s a critical driver of revenue and customer satisfaction. The work carried out in the back-office directly impacts what you can deliver to your customers.…
It’s that time of year again. FedEx has announced an increase to its rates by 4.9% to 5.9% on many services, beginning January 4, 2021. Of course, Transportation Impact is hard at work analyzing the details of FedEx’s GRI announcement.…
UPS has made a short and to-the-point announcement regarding a rate increase for SurePost. Of note is that this increase will be in place for the upcoming peak shipping season. The increase will impact many B2C shippers during their busiest…
UPS announced new Peak Season Surcharges with some beginning as early as October 4, 2020, and ending January 16, 2021. Not surprisingly, the surcharges are focused on Residential and Large-sized deliveries. A portion of the surcharges is squarely focused on…
The big unknown in any question about what small parcel shippers should expect in the “new normal” is, of course, how will COVID continue to impact customer behavior and the carriers’ ability to operate in the future. If the market…
