Customer Annual Net Spend in Parcel
11.81% Cost Reduction Communicated Pre-Engagement
23.38% Cost Reduction Realized Post-Engagement
This consumer products company ships mostly B2C, with over 75% of their shipments being residential deliveries. This was our second UPS negotiation working with this client, and our challenge was to secure additional savings for a shipper that has primarily a residential shipping profile — a shipping profile that the carriers find less desirable. By utilizing our in-depth understanding of the client’s business, we were able to creatively leverage their shipping that was moving with an international mail service provider. Presenting the international shipping opportunity to the carriers not only led to securing domestic rates that exceeded our target discount levels, but also allowed us to obtain aggressive international shipping discounts. These new international service discounts with UPS made it cost effective for the client to export with a substantial upgrade to the quality of service with only a minimal increase in cost.