Omnichannel is a common but sometimes misunderstood buzzword in retail. Its meaning and importance depend on your perspective, but there’s no debate that omnichannel is the greatest change to the retail industry in a long time. And the key to…
PROBLEMS “The spread of Covid-19 in the US has triggered such an increase in e-commerce since March that shipping volumes have consistently been at Christmas peak or Cyber Monday levels every day. Now we’re headed into a peak on top…
Does it make sense for you to outsource fulfillment? For Part One on whether you should outsource your order fulfillment (click here) This decision is entirely dependent on elements specific to your business and operations, both tangible and intangible. Here…
Ecommerce shopping has permanently changed consumer buying habits. With that shift, huge online retail competitors (like Amazon) have introduced faster delivery and free shipping in an attempt to create better customer experiences and grow their own market share. Those conveniences…
If you are an e-commerce retailer trying to grow a loyal customer base, you’ve invested time and resources into developing a unique product offering, an easy-to-use website, and a thoughtful marketing strategy. These are all done in the hopes of…
Amazon has long been the front runner in ecommerce, and for several years it has been eyeing the logistics and transportation industry as well. Amazon has been moving away from its reliance on the major carriers by giving some of…
Online shoppers have sky-high expectations for every purchase they make these days. This has made creating a flawless customer experience the necessary goal for most online retailers, and that includes shipping. These expectations are largely the result of what’s known…
Ecommerce logistics costs will likely continue to rise as a proportion of sales in the coming years. These higher costs are a result of many factors, including higher volume of returns, more premium deliveries, and higher labor costs. For ecommerce…
