The use of crowdsourcing for small parcel delivery is one of the latest trends in the industry. And, it just may be the one way large online retailers can keep up with the service and delivery performance of their biggest…
In response to FedEx’s recent update to its fuel surcharge tables, UPS has followed with an increase of its own. This increase is to take effect starting on July 5th, 2021. It would seem increasing inflation and rising fuel costs…
In the world of logistics, the holidays are coming fast. And small parcel shippers using UPS just got an early look at their “present” from the carrier this year. What’s immediately apparent is that on top of UPS and FedEx’s…
FedEx has announced an increase to its Fuel Surcharges that will take effect starting June 21, 2021. The updates should be looked at carefully by small parcel shippers using FedEx for both their domestic and international packages. The reason is…
UPS made some recent low-key changes to the rate table for its Additional Handling and Large Package surcharges. It’s understandable if the increases flew under your radar because the small parcel carriers have both gotten good at the quiet, slow-drip…
Information, not a heavy hand, is the key to successful rate negotiations Carriers are in business to make money, just like every other company. As counterintuitive as it sounds, understanding this and letting them is the key to your company…
Covid-19 has impacted every industry globally, and parcel shipping is no exception. Most notably, the pandemic resulted in more people turning to online shopping and caused a tremendous increase in ecommerce. This shift put a huge amount of pressure on…
UPS and FedEx Partially Bring Back Money-Back Service Guarantees. Since UPS and FedEx announced the suspension of their service performance guarantees in March of 2020 as a result of the pandemic, shippers have patiently waited for their return. That day…
Returns are a cost of doing business for online retailers today, but do they have to be? For the answer, read our latest report on how small e-commerce sellers are turning returns into both an opportunity and a competitive advantage.…
Change Signals Further Divergence of Its Operating Model from UPS’, and New Positioning Against Amazon FedEx’s announcement that it has rebranded its mail-integration service SmartPost to FedEx Ground Economy is more than just a name change. It represents an important…
