UPS announced a record quarter on its July 26th earnings call, with consolidated operating profits surpassing $3 billion. Other impressive figures from the carrier included a revenue increase of 10.2% YoY, driven by a 13.4% YoY increase in revenue per…
The use of crowdsourcing for small parcel delivery is one of the latest trends in the industry. And, it just may be the one way large online retailers can keep up with the service and delivery performance of their biggest…
UPS and FedEx Partially Bring Back Money-Back Service Guarantees. Since UPS and FedEx announced the suspension of their service performance guarantees in March of 2020 as a result of the pandemic, shippers have patiently waited for their return. That day…
Change Signals Further Divergence of Its Operating Model from UPS’, and New Positioning Against Amazon FedEx’s announcement that it has rebranded its mail-integration service SmartPost to FedEx Ground Economy is more than just a name change. It represents an important…
