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Ecommerce: Easy Returns Process Wins Customers

Ecommerce: Easy Returns Process Wins Customers

Shoppers return more than three times as many products bought online (30%) as they do items bought in store (8.8%), according to research by conversion specialists Invesp. For ecommerce companies, this means that the returns process is a critical factor…

Online Retailers: How much should you charge for shipping?

How Much Should You Charge for Shipping & Handling Fees?

Ecommerce shopping has permanently changed consumer buying habits. With that shift, huge online retail competitors (like Amazon) have introduced faster delivery and free shipping in an attempt to create better customer experiences and grow their own market share. Those conveniences…

parcels

What’s the Deal with FedEx?

There’s a lot going on for shipping giant FedEx. The company’s been in the news a lot lately, and not for anything all that positive. Its public “break-up” with Amazon and a recent poor earnings call brought to light many…

The Business of Returns for Ecommerce Sellers

The Business of Returns for Ecommerce Sellers

Ecommerce is booming and showing no signs of slowing down. But while products are selling online at an increasingly fast rate, a disproportionately larger number of ecommerce orders are coming back to retailers as returns. There is more to the…

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