In today’s fast-paced environment, logistics performance isn’t just a supply chain concern—it’s a company-wide priority. Rising customer expectations, volatile costs, and increasingly complex fulfillment demands mean KPI for shipping and logistics are more essential than ever. These metrics give businesses the visibility and control to reduce costs, improve service, and make smarter, data-driven decisions.
In this blog, we’ll break down the most impactful kpi for shipping and logistics, explain how to apply logistics analytics, and show how these metrics drive performance across your organization.
Understanding and tracking the right shipping performance metrics is the first step toward cost-saving logistics strategies. Start with these foundational Logistics KPIs:
Measures the total cost to ship a single order, including transportation, labor, packaging, and handling. Monitoring this kpi for logistics helps identify cost leaks in fulfillment, carrier usage, and warehouse processes.
Late deliveries damage customer satisfaction and can trigger penalties. Monitoring on-time delivery performance pinpoints problems with last-mile logistics or supplier delays. For example, experts say maintaining a 98% on-time delivery rate and 99% order accuracy is critical, especially during peak season.
Incorrect orders lead to returns, wasted labor, and lost customer trust. This KPI tracks how often orders are fulfilled correctly—making it a key metric for reducing avoidable costs and improving customer experience.
Low turnover can signal overstocking and high carrying costs, while too-high turnover may indicate stockouts or forecasting issues. These challenges can often be mitigated by choosing the right inventory management software with forecasting and planning capabilities.
Tracking logistics kpis and metrics is just the beginning. Modern logistics analytics tools help convert data into action:
Platforms like TransImpact’s Supply Chain Planning solution unify these functions, enabling fast, data-driven action.
When shipping cost KPIs and other logistics metrics are shared across teams, the entire company benefits:
By centralizing logistics data in one platform, teams align around shared goals and make better decisions faster.
Logistics KPIs aren’t just operational metrics—they’re strategic assets. With the right tools and focus, companies can reduce shipping costs, improve performance, and turn logistics into a growth driver.
Ready to optimize your shipping performance with KPI-driven logistics software? Request a demo and see how smarter analytics can lower costs and boost results.