In today’s fast-paced e-commerce world—where customer expectations are rising and shipping costs are spiking—operating in the dark isn’t an option. Yet many companies still stumble through fragmented systems that weren’t built to talk to each other. As a result, critical shipping data is trapped in silos.
When these departments operate independently, businesses lack a single version of the truth. This “margin blindness” means you can’t see the real cost-to-serve by product, customer, or region. And in a market where every cent counts, that’s a serious issue.
This isn’t just theory—it’s hitting P&Ls right now.
These aren’t anomalies—they’re the norm in an industry still relying on disconnected tools and outdated practices.
Research by Standard & Poor’s revealed that one in four companies manages more than 50 data silos, preventing departments from seeing the same data at the same time to work collaboratively.
However, when you integrate shipping data across systems—TMS, WMS, ERP, OMS, and carrier portals—you move from reactive firefighting to proactive optimization.
Benefits include:
Moreover, cross-functional collaboration is proven to improve customer experience, sales performance, and operational visibility.
Platforms like TransImpact’s Parcel Magin Analysis help e-commerce companies integrate these data streams, enabling smarter, faster, and more profitable decisions.
Even without a full overhaul, you can make meaningful changes today:
And for long-term impact:
According to Gartner, by 2026, only 20% of large enterprises will have a unified platform that automates previously fragmented governance programs.
Why? Because data silos still dominate. Every shipper, carrier, supplier, and consultant wrestles with multiple sources of data—each with its own format, granularity, and owner. Before you can automate insights, you have to normalize and connect your data. You have to walk before you can run.
The real shock of silos isn’t their complexity—it’s how long we’ve accepted them.
In e-commerce, shipping is no longer a backend cost center. It’s a strategic function that can drive margin growth—if you connect the data.
So what’s your next step? Audit your current data flow. Identify the gaps. And begin the journey toward unified shipping intelligence. Because the companies that win tomorrow are the ones integrating today.
Ready to see what your shipping data is really saying? Unlock hidden savings and take control with Parcel Spend Intelligence—your first step toward smarter, margin-focused shipping decisions.