Returns are an unavoidable cost of doing business for every online retailer, but that’s no excuse for failing to do whatever you can to prevent them. There are several reasons why ecommerce retailers need to avoid returns, but the most…
Returns are a cost of doing business for online retailers today, but do they have to be? For the answer, read our latest report on how small e-commerce sellers are turning returns into both an opportunity and a competitive advantage.…
Shoppers return more than three times as many products bought online (30%) as they do items bought in store (8.8%), according to research by conversion specialists Invesp. For ecommerce companies, this means that the returns process is a critical factor…
Ecommerce is booming and showing no signs of slowing down. But while products are selling online at an increasingly fast rate, a disproportionately larger number of ecommerce orders are coming back to retailers as returns. There is more to the…
Reverse logistics has become an area where companies are striving to improve the experience for the customer, manage costs, and set themselves apart from the competition. The goal of any company is to make a profit, and logistics managers understand…