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FedEx® and the Disappearing Money-Back Guarantee

Now you see it, now you don’t. FedEx has announced that effective November 1st the carrier will again be suspending its Money-Back Guarantee Waiver for a number of its services. This decision will impact Express services through January 16, 2022,…

Covid 19 updates

FedEx and UPS Suspend Money Back Guarantees

FedEx and UPS shippers take note, both carriers have suspended their money-back service guarantees, in response to COVID-19. The following is from FedEx, effective March 23, 2020. Global Suspension of Money Back Guarantee: The impact of COVID-19 is causing local,…

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