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UPS Expands Peak Season Surcharges

UPS has made the following announcement regarding additional Peak Season Surcharges that will go into effect May 31, 2020. From the UPS website: Peak Surcharge – Applied to UPS® Ground Residential and UPS SurePost® Packages: A Peak Surcharge will apply…

Ecommerce: Easy Returns Process Wins Customers

Ecommerce: Easy Returns Process Wins Customers

Shoppers return more than three times as many products bought online (30%) as they do items bought in store (8.8%), according to research by conversion specialists Invesp. For ecommerce companies, this means that the returns process is a critical factor…

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What’s the Deal with FedEx?

There’s a lot going on for shipping giant FedEx. The company’s been in the news a lot lately, and not for anything all that positive. Its public “break-up” with Amazon and a recent poor earnings call brought to light many…

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